Scriveiner · Listing Monitor
Amazon listing problems, as a workable queue.
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Positions as seen from the browser that recorded them — Amazon personalises results by location and account. Watch the movement, not the number.
Read from Seller Central by the Chrome extension — Amazon has no API for CX Health or the NCX rate. Figures are as of the last time someone opened the page and pressed Save.
Customer returns from Amazon's returns reports, last 30 days against the 30 before. Amazon publishes no API for Voice of the Customer itself — CX Health and the NCX rate come from the front-end check.
Written by the team, not by the checks. Resolved incidents keep what fixed them, so the next time it happens you can search here first.